Cardinia Shire Council — Local Government Office in Officer

Reviews of Cardinia Shire Council

• Andrew

  Added 2016.05.14

  As a legal professional, I required a rate update from the Council, prior to settlement. I rang twice and hung up, each time, after 10 minutes. The third time, I waited for more than 25 minutes, before the call was answered. When I provided feedback to the Council officer, I received a very rude and curt response.
• Isaiah

  Added 2015.10.20

  New to the area and so far the experience with council is very very poor ! They don't even bother to reply to e mails and it seems as if they don't even know the answers to some questions ! Rates are a rip off ! Way too high for a new area with nothing to offer yet , once it's developed the rates should go up but for now they should use common sense and keep them low , but obviously councils never have common sense !
• Logan

  Added 2015.07.08

  All up, nearly an hour of professional time, that needs to be paid by someone.
• Mason

  Added 2015.04.05

  Developing shire hence the reason why the rates are more in comparison to other developed shire's.
• Xavier

  Added 2014.06.08

  This is the worst service I have experienced from any Council - disgraceful!
• Andrew

  Added 2013.07.04

  I have provided one star, only because this comment could not be posted otherwise!!!
• Elizabeth

  Added 2013.07.03

  greedy council. Spending taxpayer money to sit in big comfy chairs for themselves, whilst not attending to any customer requests/or concerns
• Noah

  Added 2013.06.08

  Giving 1 star as I am unable to give zero. Many issues, waiting time on the phone is very very long, and when you get through they have a habit of cutting you off. Out of the blue I received a letter for a debt collection agency stating we have not paid our rates. I had called numerous times to set this up on the house we are having built. They repeatable sent the bill to a plot of land we are building on. However did send the debt collection letter to the address we wanted the rates sent to! I complained about this, and the reply was just a list of calls i made. Not addressing why things went wrong. Also the rates are very very high, for an appalling service. I believe the area is growing faster then the council can manage. And don't get me started on attempting to order a dust bin!